Energy saving FAQs

Q: Why use a energy broker?
A: A good energy broker should be able to show you a saving on your utility bills, the way they work alllows them to source best prices as well as best contract solutions.

Q: What level of service should I receive from my broker?
A: A energy broker is there to work for you and not a particular supplier, their job is to look at all aspects of your contract to make sure all elements of the bill are correct. Just as important is the fact that they should look at always reducing your energy consumption.

Q: What does a broker’s service cost me?
A: the common answer to this question is nothing, most brokers take a small commission - pence per KWH, paid for by the supplier - so in essence the service to you is free. Some broker firms do however buck the trend and charge you a fee, and this is normally based on your annual consumption.

Q: Should I sign a long-term contract with my broker?
A: Not at first, see how well they look after you, make them earn your trust; signing a long-term deal should be looked at after a couple of years of savings.

Q: Who is the best supplier to use?
A: There is no best supplier, however there is a best suppliers deal/offer, and this is a good reason to use an independent broker. They should know who has the best solution to suit your needs when your contract is up for renewal.

Q: What are my options for Green Energy?
A: Most suppliers have Green energy tariffs, energy generated by renewable sources. The rates are slightly higher but there are other benefits, like a reduction in your CCL and of course the positive effect it will have on our planet.

Q: What is the best bit of advice a Broker can give:
A: Always send a termination notice to your supplier 3 months into your contract, most Terms & Conditions differ and there a lot of companies out there stuck in a contract that is too expensive because their contract rolled over for two years at a higher rate than available due to Terms & Conditions. Furthermore the best way to save on your energy spend is by reducing your energy consumption.

Q: Will a energy broker work with us to reduce our energy consumption if our supply contract is with someone else.
A: Yes a good one will, most energy brokers are passionate about reducing energy consumption and will work with you, a small fee is normally charged to cover their costs. Elite for example will refund any costs if you decide to renew your contracts with them.

If you need to find out more on the benefits of using an independent energy broker or how to reduce your energy consumption please call Elite on 0208 854 2878 or contact us today.